Tesco oh Tesco

We have been preferring Tesco to Giant for quite some time now. It's just bcoz the prices of most items are lower than those of the latter.

However lately we are very upset with Tesco. Reasons?

1. Some shelves are empty.

2. They put up banners saying that new counters will be opened if there are more than ....5-if-i'm-not-mistaken people queueing.

3. Things shown in the flyers (to be on promotion) are not available. Huhu... there goes my dream to buy a mixer!

4. Our last coupons were not delivered bcoz they didn't update my change of address after about 2 months. Hampeh kan?

5. The latest, last weekend...I bought our fav Chrysanthemum Tea bcoz it was on the so-called promotion.

As u could see, buy two at the price of RM2.89.

But at the counter, I was charged RM1.75 per box, hence RM10.50.

So, we queried and the cashier asked a staff in-charge to check the price tag for us. MrHubby's face was already like lusus naturae goliath by that time, demanding to meet the Manager. It was our second or third time facing this problem, and the last time we didn't complain anything.

The girl came after making us wait like idiots for a few mins, only to tell us that it was really RM1.75.

Not satisfied, I cancelled the purchase and walked to the shelves again to check, snapped the photo.

Then, I asked another staff (Zuraidah)... what does the price tag mean? (just in case I got it wrong) and she clarified it the way I interpreted it.

Apa lagi? I told her what happened and she took us to the Customer Service Counter to pay for the right price. Huh! Puas hati aku...

Well, I know it is just a few cents but hello... why are u guys trying to cheat customers, even after the first staff re-checked it?

I remember in BNE, Kelly used to buy navel oranges at Coles and she was always charged the higher price of another breed of oranges. The result?
She got them for free.


Haihhh...Can't Tesco or Giant do something similar?